Frequently Asked Questions

From the ticket selection to refund, all your questions are answers here. Do you have any questions other than the following?
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Do I have to be a member to buy tickets from

No, you can buy tickets without a member. However, being a member allows you to be aware of convenience and special discounts for your future purchases.

How can I view the tickets I bought?

You can view your tickets in the "Tickets" section by logging in to your account on our website. In addition, your tickets are sent to you by e-mail.

Can I refund a ticket?

Yes, you can return it until a certain period of time before the event date.

- Refunds on the Sporbilet site is not mentioned otherwise in the event detail and/or rules. In cases, it can be carried out until 48 hours before the event.
- If there is a time range specified in the event, you can write your ticket codes by stating that you want to cancel your ticket codes to e -mail address.
- If your return process is completed, information is provided to your phone number and/or e-mail address registered in the system.
- Your ticket return fees are transferred to your card within 3 to 20 working days depending on your bank.
- In the activities that are canceled by the organization company, you are sent an information message to you. Your tickets are automatically canceled.

Should separate tickets for multiple sports activities such as Triathlon?

No, a single ticket is enough for multiple disciplined sports activities such as Triathlon. This ticket provides access to all stages of the event.

Are there any discounts or promotions on tickets?

Yes, occasionally offers organizers and/or sports ticket promotions and discounts. In order not to miss these opportunities, you can become a member of our website and subscribe to our e-newsletter.

Do activities continue in rain or bad weather conditions?

Most of the activities continue in mild weather conditions such as slight rain. However, activities may be postponed or canceled in severe weather conditions with security risk. This issue is at the initiative of the organizer.

What should I do if I forget my tickets on the day of event?

If you've forgotten your ticket day ticket, you can contact the help table at the entrance entrance of the Identity.

Is there age limitation for events?

Some activities may have age limitation.This information is indicated on the detail page of each event.

Are there any group discounts for events?

Yes, we offer group discounts for some events.This issue is at the initiative of the organizer. You can send your request to e-mail address.

Can I transfer my event tickets to someone else?

No, you can't transfer your event tickets to someone else.

How to send special requests for the event?

You can forward your special requests to e-mail address.

Can I get an invoice for my event tickets?

Yes, after purchasing tickets, your invoice will be sent to your e-mail address.